Your privacy matters to us. This Privacy Policy explains exactly what personal data e28bdt collects, why we collect it, how we use it, and the rights you hold as a registered player on our platform.
e28bdt ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who uses our online gaming platform. We understand that in the digital age, trust is built on transparency, and this Privacy Policy is designed to give you a clear, honest, and comprehensive account of how we handle your information.
This policy applies to all personal data we process about you when you visit our website, register an account, make a deposit or withdrawal, play any game, contact our support team, or interact with our promotional communications. It covers data collected both automatically (such as through cookies and server logs) and data that you provide to us directly during registration and account use.
We encourage you to read this Privacy Policy in full alongside our Terms & Conditions and our Responsible Gaming policy, which together govern your relationship with e28bdt. If you have any questions about this policy or about how we handle your personal data, you can reach us at any time via live chat or by email at .
For the purposes of this Privacy Policy, e28bdt acts as the data controller in respect of all personal data collected through the e28bdt platform. As data controller, e28bdt is responsible for determining the purposes for which your personal data is processed and for ensuring that processing is carried out lawfully, fairly, and transparently.
All data-related enquiries, subject access requests, and complaints should be directed to our Privacy team via email at with the subject line "Privacy Request — [Your Account Username]". We will acknowledge receipt of all privacy correspondence within 24 hours (Bangladesh Standard Time, UTC+6) and respond substantively within 5 business days.
e28bdt collects different categories of personal data depending on how you interact with our platform. The table below summarises the main categories of personal data we collect and the specific data points within each category:
| Category | Data Points Collected |
|---|---|
| Identity Data | Full legal name, date of birth, gender, National ID (NID) number, passport number, photograph |
| Contact Data | Email address, mobile phone number, residential address (district, city, postal code) |
| Account Data | Username, encrypted password, account creation date, account status, login history |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, bank account details, deposit and withdrawal history, wallet balance, transaction timestamps |
| KYC Documents | Scanned or photographed copies of identity documents and proof-of-address documents submitted during verification |
| Gaming Data | Game session logs, bet amounts, wager history, win/loss records, sports betting selections, bonus usage, game provider interactions |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session duration, referring URL |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, feedback submissions |
| Marketing Preferences | Email/SMS opt-in status, promotion participation history, bonus claim records |
We do not intentionally collect any special categories of sensitive personal data (such as health information, religious beliefs, or political opinions) from our players. If any such data is inadvertently included in a communication to us, it will be deleted promptly and not used for any purpose.
e28bdt collects personal data through the following mechanisms:
e28bdt processes your personal data for the following clearly defined purposes:
e28bdt processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
e28bdt may share your personal data with the following categories of third parties:
All third-party data processors engaged by e28bdt are required to implement appropriate technical and organisational security measures and to process your data only on our documented instructions.
e28bdt retains your personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| KYC documents | Duration of account plus 5 years after closure |
| Financial transaction records | 7 years from the date of transaction |
| Gaming session logs | 3 years from the date of each session |
| Customer support communications | 3 years from the date of each interaction |
| Marketing preference records | Until you withdraw consent, plus 1 year |
| Technical / server log data | 12 months on a rolling basis |
When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
e28bdt employs a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our key security measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, e28bdt will notify affected players without undue delay and take all reasonable steps to mitigate the impact of the breach.
e28bdt uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver a personalised experience. A cookie is a small text file placed on your device when you visit our website. Cookies do not contain executable code and cannot access other files on your device.
The types of cookies we use are as follows:
You can manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your e28bdt account. For instructions on managing cookies in your specific browser, please refer to your browser's help documentation. e28bdt does not use third-party advertising or tracking cookies.
As a registered player on the e28bdt platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at with the subject line "Data Rights Request — [Your Username]".
We will respond to all valid data rights requests within 5 business days. In complex cases, we may require up to 30 days, in which case we will notify you of the extension and the reason for it. Identity verification may be required before we can action a data rights request to ensure we are releasing or amending data only at the request of the correct account holder.
e28bdt enforces the 18+ age restriction through our mandatory KYC identity verification process. All players are required to confirm their date of birth at registration and to provide government-issued identity documents demonstrating that they are 18 or older before withdrawals are permitted.
If e28bdt becomes aware that personal data has been collected from a person under the age of 18, we will immediately suspend the relevant account, delete all associated personal data (subject to any legally required retention), and return any deposited funds to the payment method used. If you believe that a minor may have registered on e28bdt, please contact us immediately at .
e28bdt may send you promotional emails, SMS messages, or platform notifications about bonuses, new games, seasonal offers (such as Eid specials, Pohela Boishakh promotions, BPL and IPL betting offers, and Victory Day celebrations), and other news about the e28bdt platform. We will only send you marketing communications where you have actively opted in to receive them.
You can manage your marketing preferences at any time through the notification settings in your e28bdt account, or by clicking the "unsubscribe" link included at the bottom of every marketing email. You may also opt out by contacting our support team directly. Please allow up to 5 business days for any opt-out request to take full effect across all communication channels.
Opting out of marketing communications will not affect your ability to receive transactional communications from e28bdt — such as deposit confirmations, withdrawal notifications, account security alerts, and KYC status updates. These communications are necessary for the operation of your account and cannot be unsubscribed from while your account is active.
e28bdt reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. When material changes are made, we will notify registered players by email and/or by displaying a prominent notice on the e28bdt platform. The "Last Reviewed" date at the top of this document will be updated to reflect the date the revised policy takes effect.
Your continued use of the e28bdt platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with the revised policy, you must discontinue use of the platform and may close your account as described in our Terms & Conditions.
We recommend bookmarking this page and reviewing it periodically. The most current version of our Privacy Policy is always available at https://e28bdt.club/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way e28bdt processes your personal data, please contact our Privacy team using any of the following channels:
Here is a summary of the six core privacy commitments that e28bdt makes to every registered player on our platform.
Every byte of data transmitted between your device and e28bdt is protected by industry-standard 256-bit SSL/TLS encryption — the same technology used by international banks.
e28bdt will never sell, rent, or trade your personal information to any third party for commercial gain. Your data is used solely to operate your account and deliver our services.
We collect only the data that is strictly necessary for account operation, KYC compliance, and payment processing. We do not collect health data, political views, or other sensitive categories.
We define specific retention periods for every category of data we hold. When your data is no longer needed, it is securely deleted or anonymised — we do not hold data indefinitely.
You can request access to, correction of, or deletion of your personal data at any time. Our Privacy team responds to all data rights requests within 5 business days.
Promotional communications are strictly opt-in. You can unsubscribe from all marketing emails and SMS messages at any time through your account settings or via our support team.
Our bilingual support team is available around the clock via live chat to assist with any privacy or data-related query. You can also explore our FAQ section or read our Terms & Conditions for a full picture of your rights on e28bdt.
18+ only. Please gamble responsibly. e28bdt is committed to protecting your data.